How to Respond to Web Negativity

So you’re thinking about creating the next viral blog post that will be insanely retweeted and shared on Facebook or LinkedIn, or creating the YouTube video that will fling you onto Late Night. We have all thought about it, wanted the glory and then made the decision to paste it onto the web or a blog.

Then the Waiting Game

It’s live and you’re ready to cruise onwards to fame, but instead of high praise and endless shares, you’re getting low blows and phrases you wouldn’t want to share with your grandma!

Well it’s a rough world—no doubt about that. However, if you are going online and putting your business or yourself out there, you’ve got to have tough skin and the know-how to combat internet mortality.

If you fire back at the enemy and go straight for the kill, that won’t look good for you or your business. In heat of that online comment battle, your presence and credibility are stuck on the line. Having the right approach to respond to some, select online comments (not all) will benefit your brand and reputation.

The right counter-move will showcase professionalism, customer service, and social consciousness. The infographic below provides some great tips and guidelines on how to combat internet negativity (infographic credit to Steven J Wilson)

RESPOND TO NEGATIVE COMMENTS ON SOCIAL MEDIA AND BLOG POSTS  INFOGRAPHICInfographic credit to Steven J Wilson.

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About 4 Site Digital

Headquartered in St. Charles, Missouri, 4 Site Digital is an award-winning digital marketing agency with Midwest Values, focused on helping small to medium size companies create business momentum to accelerate growth. Our Google Partner Agency know-how tailered with in house Infusionsoft Certified Support powers clients automated sales platforms. Clients recieve “Fanatical Support” utilizing Rackspace Hosting. The agency executes client strategies across any website development, SEO & PPC marketing, social media, and creative online campaigns.